Recall directory / 2010 / Four Winds / SERRANO

2010 Four Winds SERRANO recalls

NHTSA lists 2 recall records for this vehicle. Review the official summary, consequence, and remedy information below.

Recall records

Equipment: Recreational vehicle/trailer11/16/201010V563000

TMC IS RECALLING CERTAIN MODEL YEAR 2004-2011 DAMON AND FOUR WINDS RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Consequence

THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK, MAY NOT SHUT-OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy

TMC IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL NFORMATION. THE RECALL BEGAN ON JANUARY 12, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR THOR MOTOR COACH AT 1-877-855-2867.

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

Electrical system10/23/201515V698000

Thor Motor Coach (TMC) is recalling certain model year 2009-2011 Four Winds Hurricane and Windsport, 2009-2010 Four Winds Mandalay, 2010 Four Winds Magellan, and 2010-2011 Four Winds Serrano motorhomes manufactured May 2, 2009, to September 1, 2010. The affected vehicles are wired to be powered by a generator and are equipped with an Iota ITS-50R transfer switch that may fail when exposed to elevated electrical loads and used in higher ambient temperatures.

Consequence

As the transfer switch fails, it may overheat, increasing the risk of a fire.

Remedy

TMC will notify owners, and dealers will replace the Iota ITS-50R transfer switch with a transfer switch from another manufacturer, free of charge. The recall began on November 23, 2015. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000106.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.