Latches/locks/linkages: Doors: Lock09/09/202424V659000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.
Consequence
The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
Remedy
Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Air bags: Sensor: Side impact07/12/202121V527000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.
Consequence
Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Communication: Auto crash notification05/20/202222V365000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Electrical system: Software05/20/202222V365000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Latches/locks/linkages: Doors: Latch05/14/202121V353000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.
Consequence
The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
Remedy
Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Equipment: Other: Labels05/01/202020V247000
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 and G63 vehicles. The embossed lock symbol for the child safety lock on the rear doors may indicate the incorrect lock status of the child safety lock.
Consequence
If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Remedy
MBUSA will notify owners, and dealers will install a label on the rear doors with the correct operating direction, free of charge. The recall began June 26, 2020. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2020050034.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Latches/locks/linkages05/01/202020V247000
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 and G63 vehicles. The embossed lock symbol for the child safety lock on the rear doors may indicate the incorrect lock status of the child safety lock.
Consequence
If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Remedy
MBUSA will notify owners, and dealers will install a label on the rear doors with the correct operating direction, free of charge. The recall began June 26, 2020. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2020050034.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Electrical system: Wiring02/17/202323V097000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and AMG G63 vehicles. The front axle wiring harness may chafe against an oil cooler and become damaged, which can cause a loss of anti-lock brakes (ABS) and electronic stability control (ESC).
Consequence
A loss of anti-lock brakes or electronic stability control can increase the risk of a crash.
Remedy
Dealers will inspect and either install a protective sleeve or replace the front axle wiring harness, as necessary, free of charge. Owner notification letters were mailed April 10, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030005.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Electronic stability control (esc)02/14/202020V090000
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 4MATIC and G63 AMG 4MATIC vehicles. An electrical resistor within the differential locking module may malfunction, interrupting communication between the control unit and the differential locking actuator, possibly resulting in the deactivation of the Electronic Stability Program (ESP) and Anti-lock Brake System (ABS) while driving.
Consequence
Deactivation of the vehicle stability control system or anti-lock brakes may increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the differential locking modules and replace them as necessary, free of charge. The recall began August 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070005.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Power train: Driveline: Differential unit02/14/202020V090000
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 4MATIC and G63 AMG 4MATIC vehicles. An electrical resistor within the differential locking module may malfunction, interrupting communication between the control unit and the differential locking actuator, possibly resulting in the deactivation of the Electronic Stability Program (ESP) and Anti-lock Brake System (ABS) while driving.
Consequence
Deactivation of the vehicle stability control system or anti-lock brakes may increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the differential locking modules and replace them as necessary, free of charge. The recall began August 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070005.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Service brakes, hydraulic: Antilock/traction control/electronic limited slip02/14/202020V090000
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 4MATIC and G63 AMG 4MATIC vehicles. An electrical resistor within the differential locking module may malfunction, interrupting communication between the control unit and the differential locking actuator, possibly resulting in the deactivation of the Electronic Stability Program (ESP) and Anti-lock Brake System (ABS) while driving.
Consequence
Deactivation of the vehicle stability control system or anti-lock brakes may increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will inspect the differential locking modules and replace them as necessary, free of charge. The recall began August 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070005.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Communication: Auto crash notification02/05/202121V058000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Electrical system: Software02/05/202121V058000
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.