Recall directory / 2020 / Northstar / AMBULANCE

2020 Northstar AMBULANCE recalls

NHTSA lists 2 recall records for this vehicle. Review the official summary, consequence, and remedy information below.

Recall records

Electrical system: Instrument cluster/panel04/30/202121V305000

Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.

Consequence

A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.

Remedy

Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Electrical system01/04/202424V001000

Braun Northwest is recalling certain 2020-2021 Northstar ambulances. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.

Consequence

Overloaded electrical circuits can overheat, increasing the risk of fire.

Remedy

Braun Northwest will update the firmware, free of charge. Owner notification letters were mailed January 12, 20224. Owners may contact Braun Northwest customer service at 1-877-344-9990.

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.